Stay informed with the latest trends, best practices, and expert guidance on Microsoft Voice & Customer Solutions.
Discover how switching to Direct Routing can dramatically reduce your telephony expenses while improving call quality and flexibility for your team.
A comprehensive comparison of Microsoft's two primary voice solutions to help you make the right choice for your organization.
Everything you need to know about deploying a modern contact centre solution that integrates seamlessly with your existing Microsoft ecosystem.
Unlock the full potential of Teams calling with these overlooked features that can boost productivity and streamline communications.
Essential security considerations and configurations to protect your voice communications in Microsoft Teams.
Learn which metrics matter most when evaluating the performance of your Dynamics 365 Contact Centre deployment.